These Terms & Conditions ("Terms") govern the use of services provided by Pit Stop Mobile Detailing LLC ("Company," "we," "our," or "us"). By booking a service, using our website, or receiving services from Pit Stop Mobile Detailing LLC, you agree to the following terms.

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1. Agreement to Terms

By booking or receiving services from Pit Stop Mobile Detailing LLC, you acknowledge that you have read, understood, and agree to these Terms & Conditions.

These terms apply to all services provided by Pit Stop Mobile Detailing LLC, including bookings made through our website, phone, text, or other communication methods.

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2. Service Pricing

All service prices listed on our website or promotional materials are starting prices only.

Final pricing may vary depending on factors including but not limited to:

• Vehicle size

• Vehicle condition

• Excessive dirt, stains, or pet hair

• Severe contamination

• Time required to complete the service

If a vehicle requires significantly more work than expected, additional charges may apply. The customer will be notified before any additional work is performed whenever possible.

By booking a service, you acknowledge that the final price may differ from the listed starting price depending on the condition of the vehicle.

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3. Vehicle Condition Disclosure

Customers are responsible for accurately describing the condition of their vehicle when booking a service.

Failure to disclose conditions such as:

• Excessive pet hair

• Heavy stains

• Mold or mildew

• Biohazards

• Severe contamination

may result in additional charges or refusal of service.

Pit Stop Mobile Detailing LLC reserves the right to decline service if a vehicle presents conditions that are unsafe or outside the scope of our services.

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4. Pre-Existing Damage

Customers must notify Pit Stop Mobile Detailing LLC of any pre-existing damage before the service begins.

This includes but is not limited to:

• Scratches

• Paint damage

• Loose trim

• Broken components

• Electrical issues

• Interior damage

Pit Stop Mobile Detailing LLC is not responsible for pre-existing damage discovered during or after the service.

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5. Service Limitations

While we strive to achieve the best possible results, detailing services cannot guarantee complete restoration of all surfaces.

Certain conditions may not be fully removable, including but not limited to:

• Deep scratches

• Permanent stains

• Etching

• Oxidation

• Paint defects

• Wear from normal vehicle use

Paint correction and other restoration services improve the appearance of the vehicle but cannot guarantee 100% defect removal.

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6. Customer Responsibilities

To ensure successful service, customers must:

• Provide access to the vehicle at the scheduled time

• Ensure the vehicle is accessible and safe to work on

• Remove personal belongings from the vehicle BEFORE service

• Ensure adequate space for the service to be performed

Pit Stop Mobile Detailing LLC is NOT responsible for personal belongings left inside the vehicle.

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7. Appointment Scheduling

Appointments are scheduled based on availability.

Arrival times may vary due to traffic, weather conditions, or previous appointments.

We will make reasonable efforts to arrive within the scheduled timeframe.

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8. Cancellations and Rescheduling

Customers must provide at least 48 hours notice to cancel or reschedule an appointment.

Failure to provide adequate notice may result in:

• A cancellation fee

• Loss of any deposits paid (Refer to Booking and Cancellation Policy)

• Refusal of future service

Pit Stop Mobile Detailing LLC reserves the right to cancel or reschedule appointments due to weather, equipment issues, or other circumstances beyond our control.

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9. Weather Conditions

Because we operate as a mobile detailing service, certain weather conditions may impact our ability to safely perform services.

Services may be rescheduled due to:

• Rain

• Severe weather

• Unsafe working conditions

Customers will be notified as soon as possible if rescheduling is necessary.

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10. Payment Terms

Payment is due upon completion of services unless otherwise agreed.

We may accept payments including:

• Credit cards

• Debit cards

• Digital payments

• Other approved payment methods

Failure to provide payment may result in refusal of future service or additional collection actions.

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11. Refund Policy

Due to the nature of detailing services, all sales are final once services have been completed.

If a customer is dissatisfied with any aspect of the service, they must notify Pit Stop Mobile Detailing LLC within 48 hours of service completion.

We may offer to correct any reasonable concerns at our discretion.

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12. Limitation of Liability

Pit Stop Mobile Detailing LLC shall not be liable for:

• Pre-existing damage

• Normal wear and tear

• Mechanical or electrical failures unrelated to our services

• Damage resulting from previously weakened components

• Damage caused by improperly installed vehicle accessories

Our total liability, if any, shall not exceed the amount paid for the service performed.

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13. Right to Refuse Service

Pit Stop Mobile Detailing LLC reserves the right to refuse or discontinue service if:

• A vehicle is deemed unsafe to work on

• A customer behaves in an abusive or threatening manner

• Service conditions are unsafe

• The requested work falls outside our capabilities

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14. Website Use

By using our website, you agree not to:

• Use the website for unlawful purposes

• Attempt to interfere with website functionality

• Submit false or misleading information

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15. Changes to Terms

Pit Stop Mobile Detailing LLC reserves the right to update or modify these Terms & Conditions at any time.

Updated terms will be posted on this page with a revised effective date.

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16. Contact Information

For questions regarding these Terms & Conditions, please contact:

Pit Stop Mobile Detailing LLC
Website: pitstopmobiledetail.com
Email: pitstopmobiledetailing123@gmail.com
Phone: (586) 229-0204